Retail Sales Associate
Job title: Retail Sales Associate
Location: Mineral Wells, TX
Hours: 20 hours weekly
Job Responsibilities
As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:
• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
Required Skills, Experience, and Qualifications
Must-have:
• Strong interpersonal and communication skills to interact effectively with customers and team members.
• Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.
• Basic math skills for handling cash and managing sales transactions accurately.
• Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
• A high school diploma or equivalent.
Nice-to-have:
• Previous experience in retail, sales, or customer service.
• Familiarity with POS systems and other retail technology.
• An interest in [specific products or industry] to better connect with our customers.
Success Criteria
To excel in this role, as a retail sales associate we expect you to:
• Meet or exceed individual sales targets and contribute to the team’s overall sales performance.
• Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 90% or higher.
• Maintain a consistently high level of product knowledge, actively engaging in training opportunities.
• Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.
• Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.